Terms of Service
Effective Date: January 1, 2025

FitFetch is an independently owned and operated business (“us,” “we,” or “our”) that provides pet waste removal services to residential, business, and commercial properties. By accepting the services provided by FitFetch, you agree to the following terms of service (“Terms”) that govern the sales and services offered by us (“Services”).

By hiring us for pet waste removal, you agree to these Terms and are bound by them.

Please read them carefully.

Service Limitations

The customer understands that our ability to provide pet waste removal services may depend on various factors, including but not limited to:

Weather conditions
Grass height and lawn condition
Access to your yard, which is your responsibility to ensure is clear and safe for our staff to perform services
Other unforeseen outside influences that may affect the service provided.
Services Provided
FitFetch offers pet waste removal services, including but not limited to scooping dog waste, sanitizing, and deodorizing yards. The scope of services will be agreed upon between the customer and FitFetch prior to any work being performed.

All services provided cover 1/2 acre or 21780 sq feet, areas outside of that perimeter are subject to extra costs.
For accurate pricing, please contact us directly.
Scheduling and Cancellations
Scheduling Policy

Service Days and Times:

Appointments are scheduled based on your selected frequency (e.g., weekly, bi-weekly, or monthly).
Service times may vary slightly due to route optimization, weather, or unforeseen delays, but we’ll strive to maintain consistency.
Access Requirements:

Customers must ensure clear access to the service area (e.g., unlocked gates or entry codes).
If the yard is inaccessible due to locked gates, aggressive pets, or other obstructions, the appointment will be considered missed, and fees may apply.
Pet Safety:

Please secure any pets that may impede service or present safety risks.
Rescheduling Ser